سياسة الخصوصية

Last updated: February 14, 2026

StoryInPic Gifts Trading L.L.C., operating as “StoryInPic” (“StoryInPic”, “we”, “us”, “our”), operates this store and website, including all related information, content, features, tools, products and services (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit, use, or make a purchase from our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment Information

  • Payment card details

  • Transaction details

(Payments are processed securely by third-party providers. We do not store full credit card details.)

Order & Customization Information

  • Products viewed or purchased

  • Customization details (names, uploaded images, text, artwork)

  • Order history

Communications

  • Messages sent to customer support

  • Email, phone, or WhatsApp communication

Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website interaction data

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Personalize and produce customized products

  • Provide customer support

  • Send order confirmations and updates

  • Improve website functionality and services

  • Prevent fraud and enhance security

  • Comply with legal and regulatory obligations

  • Send marketing communications (if you opt in)

3. Customer-Submitted Content

When you upload images, logos, names, or other materials for customization, you confirm that you have the legal right to use such content.

StoryInPic is not responsible for copyright or intellectual property violations arising from customer-submitted materials.

4. Sharing of Personal Information

We may share your information with:

  • Shopify (our ecommerce platform provider)

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting providers

  • Legal authorities when required by law

We do not sell your personal information.

5. Relationship with Shopify

Our Services are hosted by Shopify.

Shopify may collect and process personal information to operate and improve the Services. For more information, please visit:

https://privacy.shopify.com/en

6. International Transfers

Your personal information may be processed outside your country of residence.

Where required, appropriate safeguards are implemented in accordance with applicable laws.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with tax and legal obligations

  • Resolve disputes

8. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of personal data

  • Data portability

  • Opt-out of marketing communications

To exercise your rights, please contact us using the details below.

9. Children's Data

Our Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

10. Security

We implement reasonable administrative and technical safeguards to protect your personal information.

However, no system can guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

StoryInPic Gifts Trading L.L.C.
Dubai, United Arab Emirates

Warehouse Address:
Wadi Al Safa 5
Dubai Land Residence Complex
Dubai, United Arab Emirates

Email: palmjumeirahmall@storyinpic.com
Phone: +971 52 355 2993